Accessibility
Welcome to o2.com
At Telefónica Europe we want everyone to enjoy the benefits of good clear communication. We are committed to helping improve accessibility by doing everything we can to make our services easier to use.
We have designed o2.com, our corporate website, to be informative and accessible to a wide range of users. We hope you find the content about Telefónica Europe and our operating businesses easy to find and useful. If you have any comments or suggestions regarding this website, please let us know by emailing: feedback@o2.com
Improving accessibility
As part of our commitment to continuously improve the level of accessibility within our corporate website, we have recently re-designed all aspects of the site. It’s hoped that the design, navigation and functionality will be available and inclusive for all user groups regardless of their location, internet experience, and type of technology used.
The website has been developed in line with the priority levels 1, 2 and two checkpoints in level 3 of the Web Accessibility Initiative (WAI) guidelines, part of the World Wide Web Consortium (W3C).
This section outlines some of the accessibility features that we have provided for users and guidance on how to use them. Please refer to your web browser and operating system 'Help' for their additional accessibility features.
Design
o2.com has been optimized to be viewed at a minimum screen resolution of 800 x 600 within the following browsers or, their corresponding higher version numbers:
- Internet Explorer 5.5
- Netscape Communicator 7.2
- Firefox 1.0
- Opera 8.0
- Safari 2.0
The colour combinations have been checked to ensure appropriate colour contrast and colour difference. The pages are not based on frames and can therefore be printed easily by clicking on the 'Printable version' button within every page of the website.
The text within the content pages has been set to relative sizes, which can be increased or decreased for more comfortable screen reading.
Text equivalents have been provided for every non-text element, ALT tags provided for all images and long descriptions for charts and graphs. Page and table header tags have also been included.
Navigation
The key website navigation links are 'About O2', 'Media centre', 'Investor centre', ‘O2 in society’, 'O2 services', 'Working with us' and 'Contact us'. This primary navigation is supported by the left hand navigation which allows users to access deeper content areas. All navigation items are provided in text for improved readability.
The navigation has been designed to be as user-friendly as possible, allowing all site content to be viewed within the minimum number of mouse clicks. It is also possible to access pages of the site by using the 'Search' function or, the 'Site map'.
Navigation routes have been developed to be as accessible as possible and compatible with the types of adaptive technology used by people with disabilities, including screen readers.
Access keys
Access keys allow users to navigate around the most frequently used areas of www.o2.com without using the mouse. To use the Access key on a PC, hold down the Alt key and press the appropriate number, then Enter/Return. To be reminded of our Access keys, press Alt 8 and Return from any page in the site to display a full list. Access key functionality on a mac system is triggered by pressing ctrl + 'h'.
These Access keys have been constructed to allow users to bind keyboard strokes to actions. This is a quick and easy way for everyone to navigate the site.
Alt 0 - About
Alt 1 - Media centre
Alt 2 - Investor centre
Alt 3 - O2 in society
Alt 4 - O2 services
Alt 5 - Working with us
Alt 6 - Contact us
Alt 7 - Sitemap
Alt 8 - Accessibility
Alt 9 - O2 sites
Alternative formats
In order to make our website fully accessible, we provide our information in a number of alternative formats. However, the website does include a number of PDF files, which we are unable to re-produce in alternative formats.
We recommend that users download the latest version of Adobe Acrobat to view Adobe PDF files at: www.adobe.com Adobe Acrobat 5.0 and 6.0 software provides a number of capabilities that improve access for users. For further information about Adobe's PDF accessibility, please visit: http://access.adobe.com/
We encourage any users, experiencing problems with our site to email us at: feedback@o2.com. We will work to solve any issues as a priority and where possible, will respond to individual requests for information in alternative formats.
Fonts
All text sizes within the content pages and navigation have been set to relative sizes, which can be increased or decreased for more comfortable screen reading. Colours can be changed by users for improved readability. These can be altered in your Web browser.
Segala
We have partnered with Segala to provide a web accessibility accreditation scheme as we seek to improve accessibility for the disabled, the elderly and mobile workers. Segala is responsible for certifying O2's web based supplier roster with the WAI* 'AA' guidelines by providing a branded logo which acts as a seal of approval for Telefónica Europe. Segala is also providing ongoing advice to O2 on mobile device and Web accessibility.
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